Raymarine Print Shop FAQs

 


How do I purchase a manual from the Print Shop?
1. Click the link below and then select your location / preferred currency (link opens in a new browser tab / window).


http://www.lulu.com/shop/stores.ep

2. Then find the manual you need on the Raymarine Print Shop pages, and click the link to be directed to the order page for that manual on Lulu.com.

 


What format and size are the printed manuals?
Print Shop manuals are high-quality paperback books. The size of the book depends on the product. Most manuals are A4 size (8.3" x 11.7"), but some are a little smaller (7" x 9"). All books feature laminated covers and paperback book-style binding, except for very small manuals which require staple binding.

 



What are the delivery times for printed manuals?
Typically 5 to 15 working days, depending on the location of the delivery address. Orders from countries within the EU and locations in the US typically ship within 5 to 15 working days. Other destinations may take a little longer.

 



How much does a printed manual cost?
The cost depends on the number of pages in the manual. Typically an average manual of approximately 50 to 200 pages will cost around £5 GBP (€8 EUR, or $11 USD). Larger manuals will cost a little more. A small shipping charge will also be added to every order, and this depends on your location.

 



Which payment methods are accepted?
You can pay by Credit Card or PayPal.

 



How do I order more than 1 copy of a printed manual?
When you click the link for a specific manual on the Print Shop page on the Raymarine website you will be directed to the relevant order page on Lulu.com. On that page, click "Add to basket". Then, when you get to the Shopping Basket page, you can use the Quantity field to change the number of manuals required. The postage costs will be re-calculated accordingly; for example, you will get a postage discount when ordering multiple manuals at the same time.

 



How do I know which manual is the correct one for my product?
When you click on a link in the lists of available Print Shop titles on the Raymarine website, you will be directed to the product information page for the manual on Lulu.com. An image of the manual's front cover is displayed, and this includes a picture of the product that the manual relates to. The relevant product name is also included in the document's title.

 



There are lots of different types of manuals (Installation; User reference; Installation & operation; Quick reference). How do I know which manual will give me the information I need?
The best way to determine whether the manual will contain the information you need is to look at the preview of the manual. To do this, use the Print Shop pages on the Raymarine website to find the title that best describes what you're looking for, then click the link to visit the product information page for the manual on Lulu.com. Under the photo of the manual front cover, click the "Preview" link. Then explore the table of contents list (usually on page 4) to review the range of information covered in the manual.

 



Why does Raymarine charge for printed manuals?
The ways in which consumers use documentation are changing. Many consumers want to read documents on their laptop, tablet, smartphone, or other electronic device. Due to these changing viewing habits, the demand for printed manuals is no longer as high as it once was. Add to this the sheer size of some of the documentation required for complex modern equipment such as Raymarine's latest generation of multifunction displays, where manuals often run to over 300 pages, and it becomes increasingly impractical to deliver a printed manual of this size in every product box, and in multiple languages.

 

Raymarine is dedicated to making its product user documentation as accessible as possible. With the R5 software update for its latest generation of multifunction displays, Raymarine has added a convenient PDF document viewer, enabling customers to view manuals directly on the display.

 

However Raymarine appreciates that some customers do not have access to the latest technologies, or simply prefer to read a printed manual. For those customers, Raymarine offers a convenient on-demand printing service for a large selection of manuals. Although printing costs are very dependent on quantities of scale, Raymarine has sourced one of the most competitively priced on-demand printing services to provide one-off printed manuals for a fair price.